Privacy & Security
Thank you for shopping at Oliverkeen.com. Oliver Keen is committed to respecting the privacy rights and protecting the personal information of online visitors to our website.
Personal Information We May Collect
While visiting Oliverkeen.com, we may ask you to register and/or provide information that identifies you, including but not limited to your name, address, telephone number, email address, birth date, credit card or payment information, or other personal information.
As a part of Oliver Keen ongoing efforts to provide you with an enjoyable and efficient shopping experience, we may use the personal information you choose to provide to us to personalize your shopping experience on this website. This information will also enable us to process, track and fulfill your order and to provide you with information we believe may be of interest to you.
Unless required by law, or circumstance as described below, Oliver Keen does not disclose any personal information to third parties. Oliver Keen reserves the right to make exceptions, such as when we believe that an emergency, illegal activity or some other reasonable basis exists for notifying or providing such information to the appropriate authorities. Also, Oliver Keen may share certain personal information with companies who provide certain services to us. We share only the information we believe is necessary for the performance of such services.
We collect and store certain other information automatically whenever you interact with this website. For example, we collect your IP address, browser information and reference site domain name every time you visit. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this website and to provide our customers with a fulfilling shopping experience.
We retain your personal information for as long as we believe is necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws.
Cookies and Enhanced Shopping Experience
You can set your browser to notify you when you receive a cookie, giving you the opportunity to decide whether to accept it. If you do not wish to have cookies on your system, you can set your browser to disable them, but be aware that if you disable cookies, you may not have access to certain features and services that make your experience on this website more efficient and enjoyable.
Your Communication Preferences
Oliver Keen offers those who sign up for our email list advanced notice of sales, new merchandise, store openings, and other Oliver Keen news. Email addresses collected on this website are used internally and by our business partners. If you wish to unsubscribe from our email list, you may use the link provided at the bottom of each Oliver Keen email. Alternatively, you may make changes to your communication preferences through your account online or contact Customer Service. In the event you choose to unsubscribe, we will promptly remove your email address from our mailing list. Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.
We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.
We also may offer you the opportunity to purchase products and services provided by third parties, such as magazine subscriptions and extended warranty plans. If you purchase any of these products or services, we will provide your personal information to the third parties that provide them, but we authorize these third parties to use this information only in connection with the products and services they provide.
We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this website during a specific time period or purchased a specific product through this website. This information generally is shared in an aggregated form.
Orders placed on our website are encrypted using Secure Socket Layer (SSL) technology, the industry-standard authentication and encryption technology, to protect transactions. In order for SSL security to work properly, you must use an SSL enabled browser. Data transmissions over the Internet or any wireless network cannot be guaranteed as completely secure, and you understand through your use of this website that certain Internet security issues are beyond our control.
Please note that email is not encrypted and is not considered a secure means of transmitting sensitive information, including credit card numbers. We will never ask for sensitive information via email, and if you receive an email that appears to be an email from Oliver Keen requesting sensitive information, do not respond, as this might be a scam designed to steal such information.
We partner with trusted third parties, including social network, to connect to your social networks. We provide this type of access to our site by third parties and business partners to generate interest in our products among the members of your social networks and also to enable you to share product interests with your network of friends.
Links to Other Websites
For other information, please visit our Terms & Conditions page.